By Phone

  • Remain calm. Keep the caller on the line for as long as  possible. DO NOT HANG UP, even if the caller does. 
  • Listen carefully. Be polite and show interest. 
  • Try to keep the caller talking to learn more information. 
  • If possible, write a note to a colleague to call Campus Safety at x333 or, as soon as the caller hangs up, immediately notify them yourself. 
  • If your phone has a display, copy the number and/or letters on the window display. 
  • Complete the Bomb Threat Checklist immediately. Write down as much detail as you can remember. Try to get exact words. 
  • Immediately upon termination of the call, do not hang up, but from a different phone, contact Campus Safety at x333 with information and await instructions.